Knowledgebase

Articles

  Should I keep a backup copy of my site on my computer?

Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit...

  Where do I upload my website?

All files to be made public to view on the Internet should be uploaded to the...

 Can I change my username?

To change the primary domain name their is a $5 fee.You can follow the link to place the order to...

 How do I connect and upload via FTP with Dreamweaver ?

FTP in Dreamweaver:Step 1:Open DreamWeaver MX. Click on Site and choose New Site.Step 2:Click on...

 How do I login to the cPanel?

To login to your cPanel go to: www.yourdomain.com/cpanelYou will then be prompted for your cPanel...

 How do I setup an addon domain in my hosting account?

 First, make sure your nameserver record for your pointed/addon domain is pointing to...

 I forgot my cPanel password, what do I do?

If you have lost or forgotten your cPanel password please submit a support ticket by clicking on...

 Premium Backup Service

If you have purchased the Premium Backup Service we offer you will need to first enable it...

 What is a Dedicated IP address?

What is a dedicated IP: This means that your site is the only one on the internet using that...